Help Center
Find answers to your questions
Account and Profile
You can create an account by clicking 'Sign Up' on the homepage. You can register with your email or using Google.
Go to your Dashboard and select 'Edit Profile'. There you can update your information, photos, and settings.
Currently it's not possible to change account type. You'll need to create a new account with the desired role.
For Models
Navigate to the casting page you're interested in and click 'Apply'. Make sure your profile is complete to increase your chances.
Go to the Portfolio section in your Dashboard. You can upload photos, organize them into collections, and highlight the best ones.
Agencies review many applications. Make sure you have a complete profile and quality photos. Keep applying to relevant castings.
For Agencies and Businesses
From your business Dashboard, select 'Create Casting'. Fill in the project details and publish it.
Contact us at hello@modelundo.com with your company documentation. We'll review your request within 2-3 business days.
Posting castings is free for all verified businesses. Check your account settings for premium features.
Payments and Subscriptions
We accept credit/debit cards (Visa, Mastercard, American Express) through Stripe.
Go to Settings → Subscription and select 'Cancel'. Your access will continue until the end of the paid period.
We offer refunds within the first 7 days of your subscription. Contact us at hello@modelundo.com.
Safety
On the user's profile, click the menu icon and select 'Report'. Our team will review the report.
Verified agencies have a blue badge. Never pay upfront without verifying the legitimacy of an offer.
Legitimate castings do NOT require payment from models. Immediately report any money requests.